Commercial kitchens only. We do not service household appliances.

Commercial ice machine repair.

Low production, thin or cloudy cubes, no harvest. CFESA-certified technicians for cubers and remote systems across Illinois and eastern Iowa.

CFESA Certified Company

CFESA Certified Company. Recertified every five years.

What the technician checks

Water filter condition, and replacement with the date written on the cartridge.
Supply voltage and amp draw measured against the nameplate.
Freeze cycle time recorded, then harvest cycle time recorded.
A second cycle run to confirm production before the tech leaves.
Delime and sanitise where scale is present.
Condenser, water-cooled or air-cooled, and the drain line.

Findings go on the work order, with measured values, not a tick box.

In warranty or out

We are an authorized service agent for a number of the lines we carry. Send the model and serial and we will tell you whether the repair is covered before the visit.

90-day warranty

If we supplied the part and did the work, both are covered for 90 days. Same failure back inside that window and we come back at no charge, including the trip and the diagnostic.

It covers the same failure, not a new one, and misuse or abuse voids it.

Parts

OEM and aftermarket, quoted from your model number. Parts counter at Moline, or brought to your job.

On a maintenance cycle

Ice machines are the strongest case for a maintenance cycle: water quality decides their lifespan, and it changes slowly enough to be missed.